FrequentlyAskedQuestions

What machine are the ESE pods able to be used in?
The ESE pods are compatible with our tube luxe machines:

What if I have a Nespresso machine?
Fear not – we are offering 50% off our Tube Luxe Machines, made in Italy and available in 10 colours, when you trade in your current pod machine

How do I use the machine?

  1. Make sure the water at the back of the unit is filled up
  2. Switch on the machine and wait for the red light
  3. Place the pod into the holder by lifting the handle on the left hand side – try to hold the pods by the edges and not the centre where the coffee sits as oils and residue can compromise the coffee
  4. Pull down the leaver on the left hand side to enclose the pod and then switch on the machine and let the water run through the pod for around 20 seconds or until your desired pour has been met
  5. Remove the pod and pop in your compost!

Is the tin environmentally friendly?
Yes! Aluminium in Australia is recycled super quickly. Just place in your recycle bin and (in some cases) within 1 week your tin will be a new tin!

How do I make a double espresso with the easy espresso pod?
Just simply use two of the pods for double the goodness

What kind of water should I use?
We recommend filtered water in the back of the unit if possible. If not, clean tap water is preferable.

How much coffee is in the pods?
Each Easy Espresso pod contains 7 grams of Expertly roasted coffee

What is the decaf process?
We use the swiss water process – for more info on this head to www.swisswater.com/our-process

How long do the pods stay fresh after you crack that tin?
The tin size is designed to maximise freshness for the average coffee drinker, with 20 pods in each.

How do I dispose of my pods?
The pod can be placed in a compost bin to break down or put in general waste, easy!

What if my question isn’t here?
We are here to help – email us shots@genovese.com.au and we will be happy to assist

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